privacy policy

Privacy Policy

At Box Master Containers, your privacy matters. Whether you’re purchasing a shipping container, browsing our container home options, or signing up for updates, we’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy outlines what data we collect, how we use it, and the choices you have when it comes to your information.

By using our website or purchasing from Box Master Containers, you agree to the practices described below.

1. Information We Collect

We collect both personal and non-personal information when you interact with our site or place an order. This may include:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party gateways)

Non-Personal Information:

  • IP address

  • Browser type and device data

  • Pages visited and time spent on our site

  • Referral sources (e.g., how you found our site)

We collect this data directly from you when you fill out a form, place an order, or communicate with us, and indirectly through cookies and tracking tools.

2. How We Use Your Information

Your information is used to deliver products, provide customer support, improve your browsing experience, and communicate updates. Specifically, we use your data for:

  • Processing orders and coordinating delivery logistics

  • Responding to inquiries and offering support

  • Sending order confirmations, shipping updates, and promotional offers

  • Improving our website content, performance, and user experience

  • Detecting and preventing fraudulent activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Ever.

3. Sharing Your Information

We may share your information with trusted third parties who help us run our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics providers to coordinate delivery

  • Customer support platforms to assist you faster

  • Marketing tools (e.g., email newsletters) if you opt in to receive updates

All third parties are required to protect your information and use it only for the services they provide to us.

We may also disclose your information if required to comply with legal obligations or to protect the rights and safety of our customers, company, or others.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. They allow us to remember preferences, show relevant content, and track website performance.

You can control or disable cookies through your browser settings. Please note that some features of our site may not function properly if cookies are turned off.

5. Data Security

We take your privacy seriously and use industry-standard security measures to protect your data. This includes encrypted connections (SSL), secure payment gateways, and limited access to sensitive information.

While no method of transmission over the internet is 100% secure, we do everything within reason to safeguard your personal data.

6. Your Choices and Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Correct inaccurate or outdated information

  • Opt out of marketing emails at any time

  • Request deletion of your data (subject to legal and operational limits)

To make any of these requests, email us at support@boxmastercontainers.com and we’ll be happy to help.

7. Third-Party Links

Our website may contain links to external sites we do not control. Once you leave our site, we are no longer responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing any information.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in the law, our business, or our technology. When we do, we’ll update the “Last Updated” date at the bottom of the page. Continued use of our site after any changes indicates your agreement to the revised policy.

Last Updated: April 6, 2025

9. Contact Us

If you have any questions about our privacy practices or want to know more about how your information is handled, don’t hesitate to contact us.

📧 Email: info@boxmastercontainers.com

At Box Master Containers, we’re committed to earning your trust—and protecting your privacy every step of the way.